Drop Off Service
When drop off service is contracted, Cincinnati Catering will arrive at the event location approximately one-half hour prior to the designated eating time (unless otherwise arranged).  The delivery person will cover the provided buffet table with a disposable paper table cover and arrange your food items on the table.  All of these foods will come to the client in disposable throwaway aluminum pans.  Disposable serving utensils are included as well.  However, there is no way to keep heating the food once our delivery person has left (unless you have your own oven).  Cincinnati Catering does not leave equipment behind.  The client does have the option to purchase disposable chafing dishes from Cincinnati Catering (with advance notice) or purchase them at a local party store.

A drop off service fee and delivery fee usually apply in this instance.

Attended Service
When attended service is contracted, Cincinnati Catering will arrive at the event location approximately one hour prior to the designated eating time (unless otherwise arranged).  The buffet attendant will cover the provided buffet tables (usually 2-8') with white linen tablecloths and black overlays.  White linen skirting will also be provided on the buffet tables at the Silver, Gold, and Platinum wedding levels of service when there are at least 150 guests.  Additionally, all of the hot foods will be presented in silver chafing dishes with heat under them.  The buffet line will be set up self-serve and guests may serve themselves from either side of the buffet tables assuming space permits.  The attendant will replenish the buffet line and break it down following the event.

The buffet attendant / grillperson / carver will be present at the event long enough to feed the guests at one time.  If additional serving time is desired beyond Cincinnati Catering's standard serving window, additional personnel charges may apply.  Cincinnati Catering reserves the right to determine the appropriate serving duration based upon the guaranteed number of guests.

Cincinnati Catering requires a $200.00 deposit to reserve a date for a particular event as well as a signed order.  The $200.00 deposit is non-refundable and will not be returned to the client upon cancelling an event.  As long as the event proceeds, the deposit will be deducted from the final balance.

For personal parties, the final guest count is due two weeks prior to the event date along with final payment.  Final payment may be made with cash, check, Visa, MasterCard, American Express, or Discover.

For corporate parties, the final guest count is due one week prior to the event date.  Final payment may be made with cash, check, purchase order, Visa, MasterCard, American Express, or Discover.  Invoicing options may be available with advance approval from Cincinnati Catering.

Cincinnati Catering will make every effort to accommodate guest count increases after the above mentioned deadlines if possible.  Clients may not reduce the guest count after the deadlines noted above.  If the client fails to call in the appropriate guest count and is unable to be reached by Cincinnati Catering for some reason, it will be assumed that the client is accepting the highest guest count of the range on the original quote provided and will be billed accordingly.

Cincinnati Catering does provide delivery service for a nominal fee based upon the delivery location.  Delivery service is an option with a minimum $200.00 food and/or beverage order.  Clients are always welcome to pick up their order at Cincinnati Catering's office to avoid the delivery charge. 

It is Cincinnati Catering's policy to offer clients the option to keep the leftover food from the Buffet Line if desired.  It is the client's responsibility to provide the appropriate pans for the leftovers if he or she chooses to keep them.  With advance notice, Cincinnati Catering can provide the leftover pans for a flat fee of $10.00.  Cincinnati Catering does donate leftover food to a local soup kitchen where health regulations permit.  The client must advise Cincinnati Catering of his or her intent to keep the leftovers no later than the time when the guaranteed guest count is given.

Cincinnati Catering generally follows these guidelines when determining the number of full buffet line setups:

a.  199 guests or less -- 1 full buffet line setup (access from both sides of the tables)
b.  200 guests to 399 guests -- 2 full buffet line setups (access from both sides of the tables)
c.  400 guests and above -- 3 full buffet line setups (access from both sides of the tables)

If the client desires more buffet line setups than what the guest count warrants, a $125.00 charge may be incurred for each additional setup.

A buffet line is generally open for one (1) hour unless other advance arrangements have been made.

Cincinnati Catering does not provide tables either for the buffet or guests.  It is the responsibility of the client or the client's venue to supply an adequate number of tables.  If this is a problem, please discuss rental options with your catering consultant.

With certain wedding packages, Cincinnati Catering includes wedding cake cutting services.  These services may also be purchased a la carte if needed.

However, Cincinnati Catering does not include cake plates, forks, and napkins with the service.  The client may contract Cincinnati Catering to provide these items or provide them on their own.  Cincinnati Catering offers affordable options starting at $.20 per person.  The client must advise Cincinnati Catering of his or her intent to provide the cake plates, forks, and napkins no later than the time when the guaranteed guest count is given.

Additionally, Cincinnati Catering will not be held liable for any missing cake parts or pieces that need to be returned to the baker.